✅ Frequently Asked Questions — Cotton Duvet Covers (U.S. Customers)

Find quick answers to the most common questions about our cotton duvet covers, sizing, care instructions, shipping, and returns.

If you need additional help, feel free to contact our support team anytime.

🌿 Product & Material

Q: Are your duvet covers made from 100% cotton?
Yes — our duvet covers are made from 100% cotton fabric with no polyester or synthetic fiber blends.

Q: Are your cotton duvet covers safe for sensitive skin?
Yes. Cotton is a natural, breathable material that is gentle on skin and suitable for most allergy-sensitive users.

Q: Do the duvet covers include corner ties?
Yes — each duvet cover includes corner ties to help secure your duvet insert in place.

Q: Do your duvet covers use a zipper or button closure?
Our covers feature either a hidden zipper or button closure, depending on the model. The closure type is listed on each product page.

Q: Do your duvet covers come with pillow shams?
Some styles include matching pillow shams as a set. If included, it will be clearly stated in the product description.

📏 Size & Fit

Q: How do I choose the right duvet cover size?
We recommend matching your duvet cover to the same size — or slightly larger — than your duvet insert.
See our full U.S. size chart here:

👉 Duvet Cover Size Guide (Inches)

Q: Do you offer oversized duvet cover options?
Yes. We offer Oversized Queen and Oversized King options for thicker inserts or fuller bed coverage.

Q: Will a cotton duvet cover shrink after washing?
Minor natural shrinkage may occur after the first wash — this is normal for 100% cotton fabric.

🧼 Washing & Care

Q: How should I wash my cotton duvet cover?
We recommend:

• Wash cold on gentle cycle

• Tumble dry low

• Avoid bleach & high heat

Cotton softens over time and becomes more comfortable with washing.

Q: Can I iron or steam the duvet cover?
Yes — light ironing or steaming is fine.
Wrinkles will also relax naturally after use.

🚚 Shipping & Delivery

Q: Do you ship within the United States?
Yes — we ship to all U.S. states. Delivery times may vary by location.

Q: How long does shipping take?
Typical delivery time is:

• Processing: 1–3 business days

• Shipping: 5–10 business days (average)

A tracking number will be provided once your order ships.

Q: Will I receive a tracking number?
Yes — tracking information is emailed once your order has been dispatched.

🔁 Returns & Exchanges

Q: Do you accept returns?
Yes — unused, unwashed items may be returned within 30 days of delivery.

Q: How do I request a return or exchange?
Please contact our support team with:

• your order number

• item name

• reason for return

We will provide return instructions.

Q: Can I return a used or washed item?
For hygiene reasons, we are unable to accept returns on washed or used bedding unless the item is defective.

🛍️ Orders & Customer Support

Q: Can I change or cancel my order after checkout?
Orders can be modified before shipment.
Please contact us as soon as possible if changes are needed.

Q: What if I received a defective or incorrect item?
We will replace or refund defective or incorrect orders — please contact us with photos of the issue.

Q: How can I contact customer support?
You can reach us anytime via:

👉 Contact Us Page
👉 Customer support email (listed on contact page)

We’re happy to help.