Shipping policy
Last updated: (January 6, 2026)
We want your shopping experience to be simple and worry-free.
All orders placed on CottonDuvetCover.com include Free Shipping within the United States.
🚚 Free Shipping (United States)
We offer:
👉 Free Standard Shipping on all U.S. orders — no minimum purchase required.
Shipping carriers may include:
USPS
UPS
FedEx
The carrier is automatically selected based on destination and warehouse availability.
🕒 Processing Time
Orders are typically processed within:
👉 1–3 business days
Processing time does not include weekends or holidays.
If your order requires additional verification or review, processing time may be extended — our team will notify you if so.
📦 Estimated Delivery Time
After the order is shipped, estimated delivery time is:
Standard Shipping: 5–10 business days
Delivery times are estimates and may vary due to:
carrier delays
weather conditions
peak season volume
remote delivery locations
We appreciate your patience if delays occur.
🔍 Order Tracking
Once your order has shipped, you will receive an email containing:
shipping confirmation
tracking number
carrier link
Tracking may take 24–48 hours to update after shipment.
If you do not receive tracking, please contact us:
📧 hello@cottonduvetcover.com
🏠 Incorrect or Undeliverable Addresses
Please ensure your shipping address is accurate at checkout.
If a package is returned due to:
incorrect address
missing apartment / unit number
refusal of delivery
Reshipment may require an additional shipping fee.
We are not responsible for delivery issues caused by incorrect address details provided at checkout.
📮 Delivered But Not Received
If tracking shows Delivered but you did not receive the package:
Please first:
check with neighbors or building management
look around porch / mailbox / delivery area
allow 24 hours for potential carrier updates
Then contact the carrier directly.
We are happy to assist with a carrier investigation — however final resolution may depend on carrier findings.
🧳 Lost or Damaged Packages
If your order arrives:
damaged
incomplete
or is lost in transit
Please contact us within 7 days of delivery or last tracking update.
Provide:
order number
photos (if damaged item)
tracking details
📧 hello@cottonduvetcover.com
We will work with you to arrange a replacement or resolution.
🌎 International Shipping
At this time, we primarily ship within the United States.
If you are outside the U.S. and interested in purchasing, please contact us — we may be able to provide manual shipping options.
❓ Questions About Shipping?
Our support team is here to help with:
delivery time questions
tracking assistance
address corrections (before shipment)
pre-purchase inquiries
📧 hello@cottonduvetcover.com
We typically respond within 24–48 business hours.
